Full-Time
Posted on 1/5/2026
BPO and digital solutions provider
$115k - $140k/yr
Remote in USA
Remote
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Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.
Company Size
10,001+
Company Stage
IPO
Headquarters
Florham Park, New Jersey
Founded
2017
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
401(k) Company Match
Flexible Work Hours
Hybrid Work Options
Conduent named Leader in 2026 NelsonHall HR Transformation NEAT. 60 minutes ago Recognition highlights Conduent's AI-powered approach to employee experiences, including simplifying complex HR processes and resolving routine HR questions while reducing demand for live agents Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, has been named a Leader in the Experience & Engagement market segment for HR Transformation Services in the 2026 NelsonHall Services Vendor Evaluation & Assessment Tool (NEAT). This marks the 10th consecutive time Conduent has earned Leader recognition in the assessment. NelsonHall's recognition highlights Conduent's ability to combine deep HR operations expertise with AI-driven innovation to help organizations simplify complex HR processes, improve employee experiences and deliver measurable business outcomes. Delivering Measurable Employee Experience Outcomes The 2026 NEAT assessment recognizes Conduent's employee-centric delivery model and its use of AI, automation, workflow orchestration, knowledge management and other technologies to create more personalized and connected experiences across the employee lifecycle. The assessment specifically highlights Conduent's capabilities: * Early-to-market deployment of Conni, Conduent's GenAI virtual assistant featuring advanced virtual-to-live agent integration * Conduent's Life@Work(R) Connect engagement platform, which combines CRM, robotic process automation (RPA), AI, workflow orchestration, document management and knowledge management capabilities * Continued investment in benefits experiences and HR services, including global payroll data management and learning services * ServiceNow capabilities and flexibility to support clients across leading HCM platforms, including Oracle Cloud, SAP SuccessFactors and Workday "Conduent's position as a 2026 NEAT Leader in the Experience & Engagement Focus market segment reflects its deep HR operations expertise, ability to support very large and complex clients, flexible lift-and-shift delivery, and an employee-centric CX model," said Elizabeth Rennie, Research Director, HR & Talent, NelsonHall. "All of this is underpinned by Conduent's early GenAI innovation through Conni and strong capabilities across CRM, RPA, AI and workflow orchestration." Conni is helping translate those capabilities into measurable results. Initial results from its deployment during the 2026 benefits open enrollment period include: * 86% of employee questions resolved without the need for an agent * 21% reduction in live-chat demand * 24% reduction in handle time as Conni resolved more routine questions * Increased employee engagement through omnichannel communications and advanced personalization Following the implementation and expansion of Conni across HR programs, one large enterprise client also saw strong, sustained engagement with Life@Work Connect, including more than 550 Conni interactions per day. The platform saw an increase of more than 4,500 daily employee logins, with employees engaging throughout the week, including weekend. Advancing HR Experiences Through AI Conduent continues to expand Conni's capabilities as an AI navigator as part of its broader investment in AI-powered employee experiences and intelligent automation. The company's roadmap includes proactive alerts and notifications, intelligent document processing, virtual voice capabilities and AI-assisted transactions. "With more than 35 years of expertise in HR operations, we understand that employees want HR experiences that are simple, intuitive and responsive," said Kimberly Marshall, Chief Commercial Officer, Conduent. "Our recognition from NelsonHall for the 10th consecutive time reflects our ability to combine that deep domain expertise with AI-powered innovation to simplify complex HR processes and deliver measurable outcomes for our clients and their employees." To read about the NEAT assessment and Conduent's Leader recognition, please visit: Conduent HR Transformation NEAT Report 2026
Conduent collaborates with Google Cloud to expand enterprise AI strategy and deliver genai-powered eDiscovery solution. New GenAI capabilities for Legal Compliance & Analytics help legal teams accelerate review, reduce costs and improve defensibility at scale. Aug 21, 2026 Prev Next 1 of 43,516 Conduent Incorporated, a global technology-driven business solutions and services company, announced it is expanding its enterprise AI strategy by collaborating with Google Cloud and integrating Google's Gemini models into Conduent's Viewpoint(TM) platform. The collaboration represents another milestone in Conduent's strategy to embed GenAI across its technology platforms, helping clients modernize complex, essential workflows while improving speed, quality and operational efficiency. Corporate legal departments are under increasing pressure to review growing volumes of structured and unstructured information while controlling costs, reducing risk and meeting tighter deadlines. By combining Conduent's decades of legal operations expertise with Google Cloud's AI technologies, organizations can analyze complex datasets faster, improve decision-making and deliver more defensible outcomes across eDiscovery and data breach response. "Enterprise AI is not about replacing expertise, it is about amplifying it," said George Wehbe, President, Commercial Solutions, Conduent. "Legal professionals are being asked to review exponentially more information with the same resources. By combining Conduent's legal operations expertise with Google Cloud's AI capabilities, we're helping clients make faster, better-informed decisions while maintaining the governance, transparency and defensibility these matters demand." Driving Faster, Smarter Legal Outcomes At the core of the collaboration is Enhanced Review, a GenAI-powered capability within Viewpoint, which applies user-defined protocols to identify relevant content, detect legal issues, and surface high-risk documents early in the review process. Enabled by Google's Gemini models, Enhanced Review delivers consistent, explainable results with transparent reasoning that helps legal teams understand not just what was identified, but why. By embedding GenAI, Enhanced Review enables: * Faster insights - key case questions answered in minutes, not days * Lower costs - 30-60% reduction in document-intensive analysis effort * Reduced risk - improved accuracy, auditability, and defensibility Extending AI Across the Legal Workflow Beyond document review, Conduent's collaboration with Google Cloud helps extend GenAI across the broader legal lifecycle. Viewpoint Apps use AI-powered analysis to convert large volumes of unstructured documents into structured, review-ready outputs, including chronologies, privilege logs and case reports, to accelerate insight while reducing manual effort. In addition, Conduent's CyberMine(R), integrated with Viewpoint Data Breach Analyzer, automates breach response workflows by extracting participant data at scale, often spanning millions of records, deduplicating entries, and generating audit-ready notification lists, significantly reducing both response time and operational burden. Built for Scale, Security, and Choice Unlike cloud-only platforms, Viewpoint gives organizations full control over how and where their data is managed. Clients can deploy the full solution as SaaS on Google Cloud, on-premises or through managed services, ensuring alignment with regulatory, security and operational requirements. This flexibility, combined with Google Cloud's global, high-performance infrastructure, enables organizations to scale eDiscovery operations without compromising data sovereignty or control. Advancing Innovation in Legal and Compliance Conduent's collaboration with Google Cloud reflects a commitment to co-innovation and expanding the role of AI across legal and compliance workflows. Current capabilities focus on eDiscovery and data breach response, with planned expansion into areas such as contract analytics and investigations.
Conduent (CNDT) stock gets a Google boost with new Gemini AI integration. Conduent (CNDT) stock rose 3% after announcing Google Gemini AI integration into its Viewpoint legal eDiscovery platform, promising up to 60% efficiency gains. By Trader Edge August 20, 2026 3 Mins Read Tldr. * Conduent stock rose 3.1% Thursday after announcing Google Gemini AI integration into its Viewpoint legal eDiscovery platform. * The new Enhanced Review capability can cut document-intensive analysis effort by 30-60%. * The collaboration extends generative AI across legal workflows including data breach response and document review. * Viewpoint can be deployed as SaaS on Google Cloud, on-premises, or via managed services. * Conduent plans to expand AI capabilities into contract analytics and investigations beyond eDiscovery. Conduent (CNDT) stock climbed 3.1% on Thursday after the company announced it is embedding Google's Gemini models into its Viewpoint legal eDiscovery platform. The move is part of Conduent's broader push to roll out generative AI across its technology stack. At the center of the deal is Enhanced Review, a new GenAI capability built into Viewpoint. It applies user-defined protocols to identify relevant content, flag legal issues, and surface high-risk documents early in the review process. According to Conduent, the tool can deliver a 30-60% reduction in document-intensive analysis effort. Results come with transparent reasoning, so legal teams can see not just what was flagged, but why. Corporate legal departments are under pressure to handle growing volumes of data with the same headcount. That backdrop makes the timing of this announcement relevant. AI across the full legal workflow. The integration goes beyond document review. Viewpoint Apps use AI to convert unstructured documents into structured outputs like chronologies, privilege logs, and case reports. Conduent's CyberMine platform, integrated with Viewpoint Data Breach Analyzer, automates breach response by extracting and deduplicating participant data across millions of records. It then generates audit-ready notification lists. George Wehbe, President of Commercial Solutions at Conduent, said the goal is to amplify expertise, not replace it. "Legal professionals are being asked to review exponentially more information with the same resources," he said. Deployment flexibility. Unlike cloud-only platforms, Viewpoint gives clients options. Organizations can deploy as SaaS on Google Cloud, run it on-premises, or use managed services. That flexibility is designed to meet varying regulatory and security requirements without sacrificing scale or performance. Conduent said the collaboration with Google Cloud reflects a strategy of embedding AI across legal and compliance workflows over time. Current capabilities are focused on eDiscovery and data breach response. The company has flagged contract analytics and investigations as the next areas for expansion. Conduent operates across commercial, government, and transportation sectors, with around 48,000 employees globally. The company processes over 14 million tolling transactions per day and disburses approximately $80 billion in government payments annually. CNDT stock was up 3.1% Thursday at the time of the announcement. Stop guessing and start investing with confidence. KnockoutStocks gives you the AI insights, market intelligence, and stock research you need to spot opportunities, cut through the noise, and make smarter investment decisions - all in one powerful platform. Simply use coupon code SPECIAL50 at checkout to claim your exclusive discount. Limited Time Offer Get 3 free stock ebooks. Discover top-performing stocks in AI, Crypto, and Technology with expert analysis. * Top 10 AI Stocks - Leading AI companies * Top 10 Crypto Stocks - Blockchain leaders * Top 10 Tech Stocks - Tech giants
Conduent has partnered with Google Cloud to integrate Gemini AI models into its Viewpoint eDiscovery platform. The collaboration aims to help corporate legal departments analyse growing volumes of data more efficiently whilst controlling costs and meeting deadlines. The Enhanced Review capability, powered by Google's Gemini models, identifies relevant content and surfaces high-risk documents early in the review process. Conduent claims the technology delivers 30-60% reduction in document-intensive analysis effort whilst providing faster insights and improved accuracy. The Viewpoint platform offers flexible deployment options, including software-as-a-service on Google Cloud, on-premises, or through managed services. This allows organisations to maintain control over data management whilst scaling eDiscovery operations. Conduent plans to expand AI capabilities beyond eDiscovery into contract analytics and investigations.
Conduent Inc reported Q2 2026 revenue of $531 million, down 11.9% year-over-year from $603 million. Adjusted EBITDA fell to $16 million from $23 million in Q2 2025, with margins declining 80 basis points to 3%. The company completed the sale of its Transit and Tolling businesses for $234 million in gross proceeds plus a 7% equity stake in Quarterhill, exceeding its $200 million portfolio action commitment. Conduent recalibrated its 2026 revenue guidance to $2.15 billion to $2.25 billion, excluding discontinued operations. Adjusted EBITDA guidance was set at $140 million to $170 million. The company's qualified new business pipeline grew 11% year-over-year to approximately $3 billion. Adjusted free cash flow improved by $81 million in the first half of 2026 compared to the prior year.